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What to do if it is incomplete delivery?
If your purchase is missing any parts or items, please let us know as soon as possible. Shenzhen Melparts Hardware Technology Co., Ltd. is dedicated to your satisfaction...
What should I do once I receive weld pins imperfections?
Once you receive our weld pins with any defect, send the pictures of defect details to us, our team will get back to you as soon as possible. According to the defects...
How to contact your after-sale service division?
There are various ways for customers to contact Shenzhen Melparts Hardware Technology Co., Ltd.'s after-sales team. Since founded, we have established strong after-sale...
Where to get help if insulation hanger gets problem during the use?
Generally, we offer insulation hanger along with warranty service, within a limited period. Within the warranty period, if there is any quality problem due to poor...
How about MPS insulation pins shipping services?
Shenzhen Melparts Hardware Technology Co., Ltd. renders professional shipping services. We have co-operated with reliable and experienced third-party-logistics companies...
What are MPS insulation pins shipping modes?
Shenzhen Melparts Hardware Technology Co., Ltd. can ship by any method based on the time constraints and cost considerations of your individual project. For different...
Does MPS insulation pins have forwarder?
Shenzhen Melparts Hardware Technology Co., Ltd. has cooperated with forwarders who will be happy to review your online requirements and assess how the cooperation...
How can I track my wing seal ?
Once your wing seal has been shipped out of our factory, you'll receive a tracking number given by the logistics companies to us. You can use the number to follow your package...
What port of loading available for ?
Most of the time, Shenzhen Melparts Hardware Technology Co., Ltd. will select the nearest warehouse port. If you need to specify a port, please contact customer service directly...
Are there services after installation?
Installation of weld pins does not put an end to the service of Shenzhen Melparts Hardware Technology Co., Ltd.. Problems in use, maintenance, repair, etc. are solved by us...
What services are offered for weld pins ?
Unlike tangible and visible products, the services offered for weld pins to customers are intangible but are embedded in the whole cooperation process. We've hired...
Are we informed about insulation hanger weight and volume after shipment?
After delivering the goods, Shenzhen Melparts Hardware Technology Co., Ltd. will provide detailed information about the delivery's weight and volume for customers...
Can our logo or company name be printed on insulation fasteners ?
We can print your logo or company name on our manufactured insulation fasteners . We have various customers. They come to us with different manufacturing needs....
May MPS insulation pins offer warehousing services?
Shenzhen Melparts Hardware Technology Co., Ltd. can offer short-term warehousing services. With advanced production facilities, we are able to produce the products fast...
How long is delivery time of insulation fasteners ?
The delivery time of your insulation fasteners varies depending on your location and the designated shipping method. Typically, the delivery time is the time we...
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